Return Policy

Return & Refund Policy

Due to health and hygiene reasons, personal care products cannot be returned or exchanged once delivered in good condition.

Replacements & Refunds

We only offer a replacement or refund if:

• The product is damaged, leaking, or broken upon delivery.

• You received the wrong item or incorrect quantity.

• The product delivered is expired.

How to Report an Issue

• Contact us within 48 hours of delivery via Email or WhatsApp.

• Share clear photos or an unboxing video of the damaged package and invoice.

Refund Processing

Approved refunds will be processed back to your original payment method within 5 to 7 business days.